We are excited to offer free local pickup services for your orders! To make it easier for you to receive your purchases, we will be meeting customers at designated public locations in various cities. Here’s our weekly schedule:

Monday

• Cities: Quitman GA, Valdosta GA, Hahira GA
• Pickup Time: TBD
• Locations: Specific pickup spots such as Publix parking lots or other convenient locations will be communicated to you after your order is confirmed.

Wednesday

• Cities: Monticello FL, Tallahassee FL
• Special Note: Madison and Lee, FL, on the first Wednesday of the month only.
• Pickup Time: TBD
• Locations: Pickup spots will be provided after order confirmation, typically in easily accessible areas like grocery store parking lots.

Thursday

• Cities: Boston GA, Thomasville GA
• Pickup Time: TBD
• Locations: We will notify you of the exact pickup locations, such as parking lots of popular local stores.

How It Works

1. Place Your Order: Simply place your order through our webstore.
2. Select Local Pickup: Choose the local pickup option at checkout and specify your city.
3. Receive Confirmation: We will send you a confirmation email with the exact pickup location and time details.
4. Meet Us for Pickup: Come to the designated location during the scheduled time to pick up your order.

We are committed to making your shopping experience as convenient as possible. If you have any questions or need further assistance, please feel free to contact us at info@blackwater-pastures.com

Yes, we love it! Farm Pickup is the best way to reduce shipping costs, reduce our carbon footprint, and connect with the farm.

Please call/text (706) 540-5066 to schedule pick-up.

Southeast orders ship four days per week, Monday through Wednesday. Orders placed after 10:00am EST on Wednesday will be processed and shipped the following week.

Farm Pick-Up is available! Please specify pickup during checkout and call or text (706) 540-5066 to schedule pick-up at the farm!

We pack all of our boxes with recyclable insulated liners, as well as dry ice.  We calculate the dry ice needs for each individual address to ensure you receive your meat perfectly frozen.  It is very common for the dry ice in your package to have dissipated by the time it arrives to you. As long as the meat is still cold to the touch, the products have not been compromised and can thawed and cooked, or refrozen.

Not yet! While we focus our efforts in the Southeast US and believe deeply in the local food movement, we also understand that our specific raising practices and feed standards are extremely hard to come by and we want to make our products available to all, but we're not there just yet. We are proud to have in-house pick and pack services, enabling us to offer competitive rates on home delivery. Check back soon for West Coast deliveries!

If you would like to delay your shipping to the following week or a specific date please email us at info@blackwaterpastures.com. Otherwise, all orders will be processed and shipped as soon as possible in the order they were received. For further inquiries, contact us at info@blackwaterpastures.com.

All orders received are processed immediately and will be packaged and shipped at the earliest convenience. If you would like to cancel your order or combine multiple orders, please contact Customer Service at info@blackwaterpastures.com as soon as possible. We will do our best to accommodate you to the best of our ability, however, if the order has already been processed and packaged, changes may not be possible. In the event that you receive an incorrect item, or an item is missing from your order, please reach out within two business days, and we will be sure you are taken care of!

Quality is our priority and our meat is flash frozen at the peak of freshness. All orders are individually packed in a box with insulated liners as well as dry ice. We calculate the dry ice needs for each individual address and our goal is to always get the products to you frozen. However, we cannot guarantee that every cut will remain completely frozen. As long as the meat is cold to the touch, products have not been compromised. If any of your items are warm, please let us know so we can make this right.

We have chosen to trust FedEx to deliver all orders. You will receive three confirmations: an order confirmation immediately upon purchase, a confirmation when your order is being packed and a confirmation when your order has been picked up by FedEx. All packages will be left without a signature and can be delivered as late as 8pm.

P.O. box addresses are not accepted.

We are not responsible for incorrect addresses or mistakes entered in shipping details. Any shipping instructions should be entered into the ‘note to seller’ section at checkout (NOT in the address section). We will forward shipping instructions onto FedEx, however, we cannot guarantee drivers will follow instructions.