Select “Local Pickup” at checkout, then choose your pickup location and an available date. You can pick up at the Blackwater farm or one of our local markets. Visit our Local Markets page for current market locations and schedules.

Don’t see a pickup location near you or have questions? Email us at info@blackwater-pastures.com. We’re happy to help find an option that works for you.

Local pickup: Place your order at least 24 hours before the market. Visit our Local Markets page for locations and schedules.

Shipping: Place your order by Monday at 3 p.m. for shipping that week. Orders ship on Tuesdays and arrive 1–2 days later. Select your preferred Tuesday ship date at checkout.

We pack all of our boxes with recyclable insulated liners, as well as dry ice.  We calculate the dry ice needs for each individual address to ensure you receive your meat perfectly frozen.  It is very common for the dry ice in your package to have dissipated by the time it arrives to you.  As long as the meat is still cold to the touch, the products have not been compromised and can thawed and cooked, or refrozen.  

Not yet!  We ship to Florida, Georgia, Alabama, North Carolina, South Carolina, Tennessee, Virginia, West Virginia, Arkansas, Louisiana, Kentucky, and Mississippi. 

While we focus our efforts in the Southeast US and believe deeply in the local food movement, we also understand that our specific raising practices and feed standards are extremely hard to come by and we want to make our products available to all, but we're not there just yet.  

Check back soon as we expand shipping to additional states!

If you would like to delay your shipping to the following week or a specific date please email us at info@blackwaterpastures.com. Otherwise, all orders will be processed and shipped as soon as possible in the order they were received. For further inquiries, contact us at info@blackwaterpastures.com.

Order changes and missing items

To cancel an order or combine multiple orders, email info@blackwater-pastures.com as soon as possible. We’ll do our best to help, but changes may not be possible once your order has been processed and packed.

If you receive an incorrect item or something is missing, contact us within two business days of delivery so we can help resolve the issue.

Packaging and arrival

Our meat is flash frozen at peak freshness. Each order is packed with recyclable insulated liners and an amount of dry ice calculated for its destination.

We aim to deliver your meat frozen, but some cuts may partially thaw during shipping. Your meat should still be cold to the touch. If it has thawed, use a food thermometer to confirm it is below 40°F. If any item arrives above 40°F, do not eat it, and contact us so we can help resolve the issue.

Shipping and tracking

Orders ship through UPS. You’ll receive an order confirmation after checkout and a shipping confirmation with tracking information when your order ships.

Packages are delivered without a signature and may arrive as late as 9 p.m.

Addresses and delivery instructions

We cannot ship to P.O. boxes. Please check your shipping details carefully before placing your order. We are not responsible for delivery issues caused by incorrect addresses or other shipping details entered at checkout.

Enter any delivery instructions in the “Note to Seller” field at checkout, not in the address fields. We’ll pass those instructions to the shipping carrier, but we cannot guarantee the driver will follow them.